Privacy Policy
Effective Date: {05-4-2025}
we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines the types of data we collect, how we use it, and the steps we take to safeguard your information. By using our website and services, you consent to the practices described in this policy.
1. Information We Collect
We collect various types of information to provide a personalized experience, improve our services, and ensure a seamless travel experience for you. This includes:
Personal Information
Name, Email Address, and Contact Information: When you book services, sign up for our newsletter, or contact us for inquiries, we collect personal details to fulfill your requests.
Booking and Accommodation Details: Information related to the accommodations you book through our platform, including preferences, dates, and payment information (processed securely through a third-party payment processor).
Food Preferences: If you make specific food requests or dietary preferences during your stay, we may collect this information to ensure your comfort and satisfaction.
Automatically Collected Information
When you visit our website, we may automatically collect data such as:
Device Information: Type of device, operating system, and browser used to access our website.
Usage Data: Information about how you interact with our website, including pages visited, time spent on the site, and links clicked.
2. How We Use Your Information
We use the information we collect to provide and improve our services, including:
Providing Travel Services: To offer accommodations, food, and other facilities as requested.
Personalizing Your Experience: Customizing content and recommendations based on your preferences.
Communicating with You: Sending booking confirmations, special offers, and updates about your services or travel details.
Analytics and Site Improvement: Analyzing website traffic and user behavior to improve user experience and website functionality.
3. Tracking Tools
We use third-party tracking tools to enhance your experience and gather useful data:
Google Analytics 4 (GA4): We use GA4 to track website traffic, user interactions, and website performance. This helps us understand how visitors use our site and improve our services.
Facebook Pixel: We use the Facebook Pixel to track conversions and to retarget users with advertisements. This allows us to display relevant ads on Facebook and Instagram based on your activity on our site.
Microsoft Clarity: Microsoft Clarity is used to analyze how users interact with our website. It helps us understand user behavior through heatmaps, session recordings, and other insights to enhance the usability of our site.
4. Cookies
Our website uses cookies to enhance user experience, analyze site performance, and provide personalized content. Cookies are small files stored on your device that allow us to recognize your preferences. You can manage or disable cookies through your browser settings, though this may affect your experience on the site.
7. Your Rights and Choices
You have the following rights regarding your personal data:
Access: You can request access to the personal data we hold about you.
Correction: If any of your personal information is inaccurate or incomplete, you can request corrections.
Deletion: You may request the deletion of your personal data, subject to certain legal obligations or reasons for retention.
Opt-Out of Tracking: You can opt out of certain tracking tools, including Google Analytics and Facebook Pixel, through their respective settings or by using browser tools to block cookies.
